Terms, Privacy, Refund & Review Authenticity Policy
Welcome to The Vouch Metric. Please review our comprehensive Policy Page covering Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, and Review Authenticity Policy. By using our site thevouchmetric.com, you agree to these terms. If you do not agree, please refrain from using our services.
Effective Date: May 31, 2026
1. Intellectual Property Rights
All content on The Vouch Metric is protected by intellectual property laws. Except as expressly permitted, you may not republish, sell, rent, copy, or redistribute any material from our website.
2. User Accounts
You are responsible for safeguarding your account credentials. We may suspend or terminate accounts that violate these policies or pose a security risk.
3. Acceptable Use
You agree to use The Vouch Metric lawfully and ethically, not to damage, disrupt, or misuse our platform in any way.
4. Subscription, Billing & Cancellation Policy
Recurring Subscription Model
The Vouch Metric operates on a recurring subscription model. By subscribing, you authorize us to automatically charge your chosen payment method at the start of each billing cycle.
Non-Refundable Fees
All subscription fees, including renewal payments, are non-refundable. No refunds or credits will be issued for partial months, unused services, or downgrades.
Cancellation Process
You may cancel your subscription at any time by:
Logging into your account dashboard
Following the cancellation steps outlined in your account settings
Or by contacting our billing team at [email protected]
Cancellations are effective at the end of your current billing cycle. Access to paid features will remain until the current period expires.
Service Interruptions
While we strive for uninterrupted service, The Vouch Metric is not liable for any interruptions due to maintenance, updates, or circumstances beyond our control. No refunds will be provided for outages or disruptions.
Billing Contact
For any billing questions, please reach out to: [email protected].
5. Review Authenticity & Ethical Practices
Commitment to Integrity
We are committed to maintaining a transparent and trustworthy review environment.
User-Submitted Reviews
Only genuine, firsthand experiences may be submitted as reviews.
Fraudulent, incentivized, or misleading reviews are strictly prohibited and will be removed.
By submitting a review, you affirm its authenticity and accuracy to the best of your knowledge.
Moderation
We reserve the right to moderate, edit, or remove reviews that violate our policies or applicable laws.
Reporting Abuse
If you encounter a suspicious or dishonest review, please report it to [email protected].
6. Privacy Policy
Information We Collect
Personal Information: Name, email, phone number, and details you provide.
Usage Data: Pages visited, session analytics, and similar data.
Use of Information
Your information is used to:
Operate and maintain our website and services
Personalize your experience
Communicate updates (email/SMS)
Ensure legal compliance and security
Sharing & Third Parties
We do not sell your personal information. We may share information only with trusted partners assisting in site operation, under strict confidentiality.
Cookies & Tracking
We use cookies and similar technologies for site functionality and analytics. You may adjust preferences in your browser.
Data Security
We implement reasonable measures to protect your information, though no method is 100% secure.
Children's Privacy
We do not knowingly collect information from children under 18. If you believe we have such data, contact us at [email protected].
Your Rights
You may access, update, or request deletion of your personal information by contacting us at [email protected].
7. Limitation of Liability
The Vouch Metric is not liable for any direct, indirect, incidental, or consequential damages resulting from use or inability to use our services.
8. Third-Party Links
We may provide links to external sites for your convenience. We are not responsible for external content or privacy practices.
9. SMS Consent Policy
By providing your phone number, you consent to receive SMS messages, including notifications and promotions. Message/data rates may apply. Opt out anytime using the provided instructions or by contacting us at [email protected].
10. Changes to This Policy
We reserve the right to update these policies at any time. Changes are effective immediately upon posting. Please review this page regularly.
11. Governing Law
These policies are governed by the laws of Virginia.
12. Contact Us
For any questions or concerns regarding these policies, please contact us at [email protected] or through our website's contact form at thevouchmetric.com.
Last updated: May 31, 2026
